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Deb Guilford has been the Executive Director of NOWAC since 1998. Deb began her career as a Language Development Specialist for Good Samaritan School. She has also had experience working in group homes, has taught a mentally handicapped class in the public schools, and worked for the Defiance County Board of MRDD as the Supported Living Director.
Deb resides in Defiance with her husband and two teenagers.
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Michelle has been an employee of NOWAC since February, 2002. Previously she had contracted with NOWAC for four years providing accounting services while employed by Quadco Rehabilitation Center in Stryker, Ohio as their Non-Profit Accountant. Michelle has worked in the MRDD field since 1991.
As the Business Manager of NOWAC her duties include directing business affairs of NOWAC to insure that financial practices are in accordance with applicable federal, state, and local policies. Michelle is responsible for the financial reporting which includes budgets and financial statements. She also handles the Accounts Payable and Accounts Receivable for NOWAC.
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Shannon started with NOWAC as a Quality Assurance Specialist in October 1999. She left for a short period of time to work at a County Board of MR/DD in 2002 but could not stay away and returned to NOWAC in June 2003 as the Quality Assurance Manager. In 2008 she changed positions to take the role of Reviewer. Prior to working at NOWAC, she was employed as the Executive Director of a non-profit crisis pregnancy center in Lima, Ohio.
As Reviewer, job duties include monitoring the utilization of services provided to persons with developmental disabilities in home and community based waiver programs and supported living, performing provider compliance reviews, day services file reviews, reviewing county board plans for accuracy and content, providing training and technical assistance to county board staff and providers, and developing the NOWAC quarterly newsletter.
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Rob Elston is the Investigative Agent for NOWAC, once again.
He reviews and/or conducts investigations into Major Unusual Incidents
concerning those individuals who receive services from the county
boards served by NOWAC. Rob works with local law enforcement agencies
when criminal charges are possible and children services (Job
& Family Services) when children are involved.
Rob joined NOWAC in November 2002 as the Investigative Agent.
In August 2007 he left the position and worked briefly at Defiance
County Children Services. In December 2007, Rob rejoined NOWAC
as their I.A.
Prior to joining NOWAC, Rob earned his Bachelor of Arts degree
in Human Services from Adrian College in 1997. A year later, Rob
came to Defiance, Ohio and became an Independent Provider through
NOWAC. Rob worked as an Independent Provider up until he took
the position as I.A. in 2002.
Rob is married to his wife, Amy, and they have two girls named
Brenna and Marrah. Rob enjoys watching movies, sports, and doing
various activities with his family.
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Amy Barnett is the NOWAC Medicaid Waiver Assistant. Some of her job duties include provider recruitment and certification, Medicaid waiver billing, inputting PAWS, and other various duties.
Prior to NOWAC Amy did the insurance billing at Defiance Rehabilitation Services for three years.
Amy has two children and resides in Defiance.
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Karen recently joined NOWAC in September 2008. She began her career in 1982 working as a social worker and/or program coordinator for licensed MRDD facilities in the Lucas County area. In 1995 she accepted a position with Sandusky County Board of MRDD developing and managing residential and case management services. Karen has experience with SSA supervision, management of waiver and supported living programs and conducting investigations for major unusual incidents.
At NOWAC Karen conducts Quality Assurance reviews for Defiance, Van Wert and Paulding counties and provides SSA supervision for Williams County. Quality Assurance reviews for persons receiving waiver or supported living services are completed in accordance to standard requirements. SSA supervision involves providing direct support and training with SSAs, managing the county's compliance to standard requirements related to SSA services, such as, waiver administration, supported living, incidents adversely affecting individuals, behavior support and TCM, and participating in management meetings.
Karen commutes from Bellevue, Ohio. Karen and husband, Bob, have one daughter, Erica, graduating from high school in 2009. Karen's constant companion while at home is her dog, Pierre. Karen enjoys taking camping trips, listening to audio books and satellite radio, having home parties, being a big OSU fan and taking care of family, including her mother.
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Casie comes to NOWAC from the provider-world, having worked for two local providers (Filling Home and CRSI) over the past several years, both as direct care staff and a Program Specialist. She has her Associate of Arts degree from Northwest State Community College and is looking forward to continuing her education while at NOWAC. Casie lives just south of Defiance with her husband, Chad and son, Tucker who was born in June of 2008. She enjoys singing with church and the Fort Defiance Players community theater group, sports, the outdoors and spending time with her family and friends.
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